Guide to Online Safety

As with any location-based service, it’s important that you use common sense when interacting with people online.

  • You should not share or disclose your password with any third party – even if they are your friend. If you lose your password or give it out, your personal data may be compromised. If your profile was hacked, please report it to our team via our feedback-contact page.
  • Always be careful with giving out personal information if you don't know a new person well yet. This includes disclosing your email address, instant messenger details, full name and URLs. Also be sure to never share your financial information, such as your credit card details.
  • Be especially aware of people claiming to be a representative of our company or other companies and who are asking you to pay or delivery of a prize or service that is not offered directly on the Skedplay website. Please also be extremely cautious about people claiming to be in trouble and needing financial assistance – these are almost always hoaxes.
  • Don’t use a controversial or provocative username – this could attract the wrong kind of attention. We recommend using your first name only.
  • If you come across any inappropriate behaviour, click on the report abuse link and this immediately alerts our team. Don’t put up with abuse or harassment – report them to our support team. We aim to deal with these matters as quickly as possible and a detailed management system is in place to monitor and quality control this aspect.

More safety tips can be found at Get Safe Online.